Programs seeking to provide a more comprehensive RH service may establish or strengthen referrals between related yet separately provided services that enable a client to receive the range of needed services. There are two main rationales for integrating services. First, many clients have needs for several services; and second, there is an expectation that providing integrated or linked services can be more efficient programmatically. Little empirical evidence exists to support these underlying rationales, or to guide policies and programs in organizing services effectively and efficiently. Lessons from FRONTIERS have demonstrated not only the demand for multiple services, but also the benefits of services integration, both to clients and health systems. Findings from FRONTIERS studies also provide guidance on how to operationalize service integration. Integration of Services: Making Integrated Services a Reality is one of eight Legacy Papers synthesizing major lessons learned in research conducted under the FRONTIERS in Reproductive Health Program. The full set of Legacy Papers includes: Capacity Building, Family Planning, Female Genital Mutilation/Cutting, Gender, Integration of Services, Sustainability of Services, Utilization of Research Findings, and Youth Reproductive Health.
"Integration of services: Making integrated services a reality," FRONTIERS Legacy Themes. Washington, DC: Population Council, 2009.
Frontiers in Reproductive Health
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