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The success of population development in Indonesia can be seen partly from success in reducing population growth. Population growth has declined from 2.32 percent (1971–80) to 1.98 percent (1980–90), and then to 1.66 percent (1990–95). The continued slowing of population growth is expected to bring expanded opportunities for economic development and improved quality of life. The success of family planning (FP) programs cannot be judged solely on reduction of population growth but should also be judged in terms of quality of care (QOC) and success in helping women achieve their reproductive goals. The Indonesian National Family Planning Coordinating Board (BKKBN) has acknowledged the need for improved QOC and continuous quality improvement to increase satisfaction among clients. At the national level, there is a need to monitor quality of contraceptive services to ensure efficient use of government resources and evaluate the extent to which the Indonesian FP program has provided information and services of adequate quality. In this report, the value of five selected macro-level QOC indicators is discussed to highlight potential usefulness to program planners and managers in their efforts to improve quality of FP care.






Asia & Near East Operations Research and Technical Assistance Project