Document Type

Brief

Publication Date

7-1-2020

Abstract

This brief outlines key findings and insights into the effect of the solutions on clients’ experience of care during labor and delivery. In 2019, ideas42—a consortium member of Breakthrough RESEARCH—led a study addressing behavioral barriers among providers to respectfuly maternity care (RMC), in collaboration with the USAID-funded SM360+ project and District Health Office (DHO) of Chipata, Zambia. Findings from the formative research phase contributed to developing solutions through an iterative behavior design process. The design process resulted in the development of a five component solution package: BETTER Pain Management Toolkit, feedback box, provider–client promise, Fresh Start funds, and a reflection workshop.

Comments

Also available in English

DOI

10.31899/rh15.1062

Language

French

Project

Breakthrough RESEARCH

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