Because policymakers are challenged by numerous, overlapping definitions of quality of care, with uncertainty about which to adopt, there is a need for common understanding of each construct and its contribution to family planning (FP). This factsheet describes several definitions of quality in health care that are widely accepted. It concludes that improving and assuring quality of care is a legal, ethical, and practical imperative, and is instrumental in achieving outcomes that benefit women, children, and programs. If donors embrace, fund, and hold governments accountable to the fullness of a rights-based approach for FP with an explicit focus on assuring quality, and if governments and NGOs embed rights principles within FP program planning, implementation, and monitoring, they can transform the paths toward their FP2020 goals.
"Fact sheet—How does quality of care relate to a rights-based approach to family planning programs?" Washington, DC: Population Council, 2016.
Scaling Up and Financing Improved Delivery and Monitoring of Quality of Care