The information exchanged during a contraceptive visit is important because providers need to understand clients’ reproductive intentions and clients need to receive adequate information about the method options and possible method-related side effects and problems. Little is known about how information exchange has changed over time and across countries, so FP2020 identified 17 core indicators to track progress made by FP programs, including the method information index (MII). The purpose of this study is to address the following issues: how the MII varies among countries, how it changes between two surveys in the same country, how it varies by type of method and women’s characteristics, and whether any specific subgroups are responsible for observed changes in the MII between two surveys in a country. The results reported in this brief suggest that although the concept of quality is widely accepted, many countries have made limited progress in providing adequate information to women adopting a contraceptive method. Concerted efforts are needed to improve the content of information exchange and quality of care.
"The need for improved information exchange between family planning providers and clients," Policy brief. Washington, DC: Population Council, 2017.
Scaling Up and Financing Improved Delivery and Monitoring of Quality of Care