Over the past two decades, the quality-of-care framework has become a cornerstone of family planning (FP) programming. FP programs have been concerned about improving access and reducing the cost to the client but at the same time making services sustainable and improving their effectiveness and efficiency. Nevertheless, access to FP services is not equitable: educated, wealthier, or urban women have better access to the available services from a range of sources than their more vulnerable counterparts, who are less educated, poor, or live in rural areas. This policy brief suggests five modifications to the QoC framework, based on the comparison of quality across frameworks, past experiences, and issues faced in measuring quality. The anticipated outcome of improved services is likely to be an improvement in the effectiveness and duration of contraceptive use and an improvement in women’s and men’s ability to achieve their own reproductive intentions in a healthful manner.
Jain, Anrudh K. 2017. "Quality of care in the context of rights-based family planning," Policy brief. New York: Population Council.
Scaling Up and Financing Improved Delivery and Monitoring of Quality of Care