In recent years, there has been growing recognition among researchers and policymakers that the quality of care provided by family planning (FP) programs in developing countries is an important determinant of whether couples adopt contraception and continue as contraceptive users, or whether these programs are underutilized. A major initiative to identify and implement improvements in the quality of services within the Indian program calls for a systematic analysis, organization, and presentation of the available data to the policymakers and program managers concerned. Additional data is also required on issues such as user's perception of quality of care, the relative importance of various components of quality of care, and quality of care from the provider's perspective. In response to these gaps in information, the Population Council commissioned a series of studies on the quality of services provided by the Indian government FP program and organized a workshop. This report synthesizes the findings of the 28 research papers presented at “The Quality of Services in the Indian Family Welfare Programme” workshop held in Bangalore from May 24–26, 1995.
Foo, Gillian H.C. 1996. "A synthesis of research findings on quality of services in the Indian Family Welfare Programme," Asia and Near East OR/TA Project Special Report. New Delhi: Population Council.
Asia & Near East Operations Research and Technical Assistance Project