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This compendium summarizes regional information on promising practices, emerging practices, and case studies that form part of the response of the United Nations High Commissioner for Refugees (UNHCR) and its partners to the needs of refugees, internally displaced persons, and host communities in the East and Horn of Africa and Great Lakes region. Documentation of these practices fosters south-south and global exchange, learning, and capacity-building, while inspiring UNHCR and its partner program developers and implementers with fresh ideas for resolving common challenges. The global COVID-19 pandemic makes this compendium even more critical at this time, as operations grapple with meeting the needs of Persons of Concern in the context of unprecedented lockdown and physical distancing regulations, which have radically changed service-delivery mechanisms in refugee settings. In addition to practices related to COVID-19, the compendium documents interventions that preceded the pandemic, and that will continue beyond COVID-19 as normalcy is restored. This compendium is a living document that recognizes the evolution of program solutions, and that will encourage more documentation and results-generation to capture accomplishments, and the growth and maturation of practices that often go unnoticed.






‘SAUTI’/VOICE: Violence Response and Prevention through Information, Communication, and Evidence