In West Bengal, India, the Child in Need Institute (CINI) operated an HIV/AIDS voluntary confidential counseling and testing center and a reproductive health clinic at separate locations. Concerns about lack of service coordination as well as cost and revenue considerations led CINI to integrate the two services. CINI conducted an operations research study to examine the impact of integration on utilization and revenues. The objective of the study was to examine whether integration of services would yield an increase in clients served and improve the financial position of the program. The study found that integrating services was associated with increased provision of services and improved financial sustainability. The study also demonstrated that the capacity of CINI to carry out economic evaluations of their programs was improved as a result of training in economic analysis and operations research.
Das, Rumeli, Kaushik Biswas, Pradeep Panda, M.E. Khan, and Rick Homan. 2007. "Strengthening financial sustainability through integration of voluntary counseling and testing services with other reproductive health services," FRONTIERS Final Report. Washington, DC: Population Council.
Frontiers in Reproductive Health